How we got started



We started our business in 1982, as a secretarial service in Chicopee Center. Two years later we expanded to answering phones for other small businesses.


In 1986, as our business continued to grow and began offering full 24-hour coverage, we expanded our capabilities by purchasing the company, “Springfield Answering Service.”


In December of 1995, with our experience, success, and another opportunity, we bought the former company, Central Communications Services Inc., and combined operations; thus the birth of Northeast Communications.




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