Our forms library is available 24/7 with the necessary forms to help you manage your personalized dashboard. We provide instructional guides and procedures to help you manage your customized call center program easily and efficiently.

If you have any questions, our virtual assistants are standing by to assist you. We welcome your suggestions or comments, please, drop us a line using our contact form.

FORMS

NEW ACCOUNT SETUP

CLIENT DEBIT AUTHORIZATION
Authorization form for direct payment ACH Debits.
Client Debit Authorizaton NORTHEAST COMM[...]
Adobe Acrobat document [56.7 KB]

CREDIT ACCOUNT AND SECURITY AGREEMENT
CREDIT ACCOUNT AND SECURITY AGREEMENT - [...]
Adobe Acrobat document [58.5 KB]

GUIDES - HANDHELD DEVICES

PVIX Secured Texting Guide - Android Devices
PVIX Secured Texting is an HIPAA-compliant messaging application designed specifically for healthcare professionals.
PVIX Secured Texting Guide for Android D[...]
Adobe Acrobat document [844.0 KB]

Startel Secure Messaging Plus - Apple Devices
An instructional guide to use the Startel Secure Messaging Plus
(SM+) App on a qualified Apple® iPhone®, iPad®, or iTouch®.
Startel Secure Messaging Plus for Apple [...]
Adobe Acrobat document [969.2 KB]

GUIDE - VOICEMAIL

How to Setup Your Voicemail Greeting
Voicemail Instructions – How to Record Greetings.
SS VM - Record Greeting calling VM check[...]
Adobe Acrobat document [97.5 KB]

GENERAL FORMS

2017 HOLIDAY LISTING
Holiday List 2017 - Northeast Communicat[...]
Microsoft Excel sheet [12.7 KB]