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Northeast Communications 247MyCalls is no ordinary call center; we are a virtual answering service linking our clients and their customers' messaging needs 24hours a day, all year round. Our "live operators" trained in the art of message management, are professional, detailed, answering every call with a customized office greeting and dedicated to message delivery. We record every call to ensure customer satisfaction; calls are not abandoned and wait times are limited.
Our service program includes a customized client dashboard with essential intake questions relevant to our client's services; keeping all inbound calls consistent every time. Dashboards can be updated or entirely revamped; keeping our client’s messaging current at all times. Take a tour of our facility.
Northeast Communications' call center are staffed 24/7, regardless of holidays, weather, natural disasters, or state of emergency. Our state-of-the-art call center technology is cloud-based, Startel CMC digital switch, with multiple levels of redundancy to ensure uninterrupted service.
Regardless of the size of your company or the industry you serve, Northeast Communications 247MyCalls is here to assist you with your inbound calls.
Our call center operators are standing by ready to help you learn more about our answering services. Give our office a call: Toll-Free 866-557-6910 or 413-557-6910 | or send us an email firstname.lastname@example.org.