No Matter Where You Are, We'll Keep You Connected!
The legal needs around the world are not just a 9 to 5 activity! Solo- attorneys and large, Fortune 500 law firms all agree that the first phone call is just about as important as winning a case.
First impressions do not get a second chance, most often! Missed business calls could mean missing the opportunity of a $10,000,000.00 judgment; directly affecting their bottom line!
The caller on the other end of the phone is judging the quality of response with every passing second -- is there a “Live” person to answer their questions? If yes, is the tone of the assistant professional, listening and attentive to their needs? Is the receptionist able to comprehend their critical, detailed information and do they have the ability to treat their message with urgency, in a non-disclosure manner?
Northeast Communications 247MyCalls understands every call is important. Our live Operators trained in the art of message management are professional, detailed, discrete, and dedicated through delivery. We record every call to ensure customer satisfaction - calls are not abandoned and wait times are limited.
Our service program includes a customized client dashboard that accurately captures the essential intake questions relevant to each customer’s inbound calls.